Health Compliance
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      Setting Up Email and SMS Notifications

      Learn how to set up different types of notifications for your system.

      This guide explains how to enable various notification types through email and SMS for specific actions in the system. You can set up alerts for everything from visitor entries to feedback submissions, ensuring you stay informed about key activities.

      Notification Types

      1. Questionnaire Alerts
        Receive notifications when questionnaires are submitted by visitors, staff, or residents.

      2. Feedback Alerts
        Get alerted whenever feedback is provided by users, allowing for quick responses or follow-ups.

      3. Visitor Entry Alerts
        Stay updated with alerts when a visitor enters the facility, including specific visitor types.

      4. Temperature Screening Alerts
        Get notified when a visitor is denied entry due to a high temperature, ensuring you are aware of any health compliance issues.

      5. Overdue Visitor Alerts
        Receive alerts if a visitor has not signed out within a specified timeframe, so you can follow up as needed.

      6. Daily Entry Log Reports
        Get automatic daily logs of all entries to track who enters the facility and when.

      7. Badge Printing Issues
        Get notified if there are any issues with badge printing, ensuring smooth visitor check-in.

      8. And More
        There are additional alerts for other system activities to keep you informed and up-to-date.

      Additionally, Check-in Notifications are available for specific registries. For more details, please refer to our Check-in Notification article.

      Setting Up Email and SMS Notifications

      1. Go to Settings and select Alerts.
      2. Locate the notification type you want to enable.
      3. Enter the email address(es) and/or phone number(s) to receive the alerts.
      4. Click Save Settings.

      FAQs

      1. How do I enable alerts for multiple notification types?
      You can enable multiple alerts by following the steps above for each notification type. You can set up different email addresses or phone numbers for each alert.

      2. Can I choose between email or SMS notifications?
      Yes, you can select either email or SMS, or both, depending on your preferences for each type of alert.

      3. What happens if I don't receive an alert?
      If you're not receiving alerts, check that the correct contact information is entered, and ensure your email inbox or phone can receive messages from the system. If issues persist, contact support.