Setting Up Alerts for Visitor and Check-in Notifications

In Advanced Entry portal, you can set up two types of alerts on a person's profile to keep track of their visitors:

1. When [Registry Name] Checks In, Notify:
This alert notifies you when a specific person checks in at the kiosk.
2. When a Visitor Signs In to Visit [Registry Name], Notify:
This alert notifies you when any visitor checks in to visit that specific person.

 

How to Set Up Alerts:

  1. Go to the person's profile in the portal.

  2. Select the alert you want to set up:

      • When [Registry Name] Checks In, Notify – for notifications when the person checks in.

      • When a Visitor Signs In to Visit [Registry Name], Notify – for notifications when someone visits them.

  3. Enter the email addresses or phone numbers to receive the alerts.

  4. Save your settings.

 

Use Cases

  1. Family Monitoring: Family members can receive alerts whenever their loved one checks in or when a visitor arrives to see them.

  2. Staff Awareness: Facility staff can monitor when specific individuals check in or when visitors arrive, ensuring security and appropriate response.

 

FAQs

  1. Can I set both alerts for one person? Yes, you can set both alerts for the same person.

  2. Can I add multiple recipients for an alert? Yes, you can add multiple emails or phone numbers to receive notifications.

  3. Are the alerts real-time? Yes, the alerts are sent immediately when the check-in or visitor sign-in occurs.