Customizing Visitor Types and Subtypes for Your Facility

In the Advanced Entry system, settings can be customized to fit any visitor type your facility needs. By default, we offer four examples of visitor types: Visitor, Vendor, Staff, and Resident. However, these visitor types are fully customizable, allowing you to create any categories that fit your specific use case.

You can also create subtypes under each visitor type to further refine the system's settings. Subtypes allow you to specify different rules, notifications, and features for more granular customization. For example, if you choose "Staff" as a visitor type, you can create subtypes like "Nurses," "Technicians," or "Maintenance," each with unique kiosk messages or system configurations.

For more detailed instructions on setting up subtypes, please refer to our guide on How to Set Up Subtypes.

The benefit of using subtypes is that all system settings can be applied based on these subtypes. This means you can adjust kiosk settings, messaging, or any other feature individually for each group, ensuring that every visitor receives the most relevant experience based on their specific role.

FAQs:

1. What are the four default visitor types, and can I change them?
   The default visitor types are Visitor, Vendor, Staff, and Resident. These are just examples, and you can customize them to suit your facility's needs.

2. Can I create multiple subtypes for each visitor type?
   Yes, you can create multiple subtypes for each visitor type to further personalize the system and customize it according to different roles or needs within each category.

3. How do subtypes affect system settings?
   Subtypes enable the system to apply different configurations, messages, or settings for each group, offering a more tailored experience for all visitors and staff based on their role or category.