How to Customize Visitor Subtypes on the Kiosk

Easily manage and personalize subtype options for your facility's visitors.

You can easily customize subtypes for each visitor type on the kiosk, allowing you to add or remove subtypes to tailor the experience to your needs. These subtypes will be displayed when a person registers on the kiosk. Here’s how to do it:

Adding Subtypes

1. Log in to the Portal: Access your Advanced Entry portal with your credentials.

2. Navigate to Settings: Once logged in, click on the Settings tab in the menu.

3. Select a Visitor Type: Choose the visitor type (e.g., Staff, Visitor, Agency, etc.) for which you want to add subtypes.

4. Locate the SubTypes Setting: In the visitor type settings, find the section labeled SubTypes.

5. Add a New Subtype: Use the dropdown menu to enter the new subtype name.

   • Click Add or Save to include the new subtype.
   • If you need a subtype that is not currently listed in the dropdown, there is an option to request that it be added. Simply select the option in the dropdown to submit your request to us.

Removing Subtypes

1. Navigate to the SubTypes Section: Follow steps 1-4 above to access the SubTypes settings.

2. Delete a Subtype: Select the subtype you want to remove from the list.

   • Click the Delete button or icon next to the subtype.
   • Confirm the deletion if prompted.

The changes will immediately reflect on the kiosk, ensuring users see the updated subtype options when signing in.

FAQs

1. What happens if I don’t configure subtypes for a visitor type? If no subtypes are configured, users can still register by simply selecting the visitor type and proceeding.

2. Can I assign the same subtype to multiple visitor types? Yes, the same subtype can be used across different visitor types if needed.

3. Is there a limit to the number of subtypes I can add? No, you can add as many subtypes as required for each visitor type.