--- title: Visit Duration Settings and SMS Notifications description: How to Configure Visit Duration and Set Up Notifications for Visitors and Admins --- [Skip to content](https://support.advancedentry.com/visit-duration-settings-and-sms-notifications#main-content) English Show submenu for translations [Customer portal](https://support.advancedentry.com/tickets-view?hsLang=en) ![Logo\_Primary\_RGB-2.png\]](https://support.advancedentry.com/hs-fs/hubfs/Logo_Primary_RGB-2.png?height=40&name=Logo_Primary_RGB-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.advancedentry.com/tickets-view) - [Advanced Entry Portal](https://portal.advancedentry.com/) [Advanced Entry Portal](https://portal.advancedentry.com/) Welcome to Advanced Entry. How can we help you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.advancedentry.com/?hsLang=en) 2. [Kiosk Setup & Usage](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en) 3. [Visitor Management](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#visitor-management) # Visit Duration Settings and SMS Notifications ## How to Configure Visit Duration and Set Up Notifications for Visitors and Admins Advanced Entry allows you to define a specific visit duration for each visitor. This duration is selected by the visitor via a multiple-choice option on the kiosk. Admins can configure the available time durations through the portal settings. Visitors will receive an SMS reminder 5 minutes before their check-out time, and admins will be notified if a visitor’s time has expired. **Configuring Visit Duration:** - Admins can customize the available visit duration options in the portal settings. - When visitors check in at the kiosk, they will choose the duration from the available options. - Visitors will be reminded via SMS 5 minutes before their check-out time, and again when the time is up. - Admins will receive an SMS notification if a visitor exceeds the allotted time. **FAQs:** 1. **How do I configure visit duration options for visitors?** Visit duration options can be customized in the portal settings, and visitors will choose from these options on the kiosk. 2. **Will visitors be notified when their visit is nearly over?** Yes, visitors will receive an SMS reminder 5 minutes before their check-out time. 3. **What happens if a visitor stays past their scheduled time?** Admins will be notified via SMS when a visitor’s time has expired. - [Getting Started](https://support.advancedentry.com/getting-started?hsLang=en#main-content) - [Onboarding](https://support.advancedentry.com/getting-started?hsLang=en#onboarding) - [Quick Start](https://support.advancedentry.com/getting-started?hsLang=en#quick-start) - [Kiosk Setup & Usage](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#main-content) - [Basic Settings](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#basic-settings) - [Visitor Management](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#visitor-management) - [Interaction & Accessibility](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#interaction-accessibility) - [Branding](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#branding) - [Printing & Badges](https://support.advancedentry.com/printing-badges?hsLang=en#main-content) - [Printer Basics](https://support.advancedentry.com/printing-badges?hsLang=en#printer-basics) - [Printer Management](https://support.advancedentry.com/printing-badges?hsLang=en#printer-management) - [Printer Models](https://support.advancedentry.com/printing-badges?hsLang=en#printer-models) - [Portal & Online Management](https://support.advancedentry.com/portal-online-management?hsLang=en#main-content) - [User & Permissions](https://support.advancedentry.com/portal-online-management?hsLang=en#user-permissions) - [Visitor Data & Alerts](https://support.advancedentry.com/portal-online-management?hsLang=en#visitor-data-alerts) - [Visitor Tracing](https://support.advancedentry.com/visitor-tracing?hsLang=en#main-content) - [Tracking & Reports](https://support.advancedentry.com/visitor-tracing?hsLang=en#tracking-reports) - [Pre-Registration & Documents](https://support.advancedentry.com/visitor-tracing?hsLang=en#pre-registration-documents) - [Health Compliance](https://support.advancedentry.com/health-compliance?hsLang=en#main-content) - [Health Screening](https://support.advancedentry.com/health-compliance?hsLang=en#health-screening) - [Forms & Notifications](https://support.advancedentry.com/health-compliance?hsLang=en#forms-notifications) - [Security & Access](https://support.advancedentry.com/security-access?hsLang=en#main-content) - [Access Control](https://support.advancedentry.com/security-access?hsLang=en#access-control) - [Identity Verification](https://support.advancedentry.com/security-access?hsLang=en#identity-verification) - [Data Storage](https://support.advancedentry.com/security-access?hsLang=en#data-storage) - [Communications & Feedback](https://support.advancedentry.com/communications-feedback?hsLang=en#main-content) - [Visitor Messaging](https://support.advancedentry.com/communications-feedback?hsLang=en#visitor-messaging) - [Feedback & Reporting](https://support.advancedentry.com/communications-feedback?hsLang=en#feedback-reporting) - [Language Support](https://support.advancedentry.com/communications-feedback?hsLang=en#language-support) - [Reputation Management](https://support.advancedentry.com/reputation-management?hsLang=en) - [Integrations](https://support.advancedentry.com/integrations?hsLang=en) [![Chill listening crop-3](https://support.advancedentry.com/hs-fs/hubfs/Logo_Primary_RGB%20(1).png?width=80&height=24&name=Logo_Primary_RGB%20(1).png "Chill listening crop-3")](https://advancedentry.com/) Copyright © 2026, Advanced Entry