Unexpected Error Displayed on Kiosk

A Step-by-Step Guide to Fixing Network Problems on Your Kiosk

To troubleshoot issues related to network connectivity on the kiosk, follow these step

  1. Go to the settings on the kiosk.
  2. Click on the Network Test Tool.
  3. On the right-hand side, there should be an option to refresh and run the test.
  4. Ensure that all the checks are green and have a score of 10/10. If not, whitelist the Wi-Fi and LAN Mac addresses along with any other domains used by Advanced Entry.

By following these steps, you can quickly diagnose and fix network connectivity issues on your kiosk. If you continue to experience problems, it's best to contact us.