--- title: Setting Up the Kiosk Password on the Portal description: Learn How to Set and Customize Your Kiosk Settings Password --- [Skip to content](https://support.advancedentry.com/setting-up-the-kiosk-password-on-the-portal#main-content) English Show submenu for translations [Customer portal](https://support.advancedentry.com/tickets-view?hsLang=en) ![Logo\_Primary\_RGB-2.png\]](https://support.advancedentry.com/hs-fs/hubfs/Logo_Primary_RGB-2.png?height=40&name=Logo_Primary_RGB-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.advancedentry.com/tickets-view) - [Advanced Entry Portal](https://portal.advancedentry.com/) [Advanced Entry Portal](https://portal.advancedentry.com/) Welcome to Advanced Entry. How can we help you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.advancedentry.com/?hsLang=en) 2. [Kiosk Setup & Usage](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en) 3. [Basic Settings](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#basic-settings) # Setting Up the Kiosk Password on the Portal ## Learn How to Set and Customize Your Kiosk Settings Password To ensure your facility's kiosk settings are secure and accessible only to authorized personnel, you can customize the password used to access its settings. By default, the kiosk password is set to **23232323**, but you can change it easily through the portal. Follow the steps below to update the password: ### Step-by-Step Instructions 1. **Log in to the Portal:** - Use your facility's management credentials to access the portal. 2. **Navigate to the Settings Page:** - Click on the **Settings** tab in the main menu. 3. **Locate the Device Pin Setting:** - In the Settings menu, find the option labeled **Device Pin**. 4. **Set Your Desired Password:** - Enter your preferred password in the **Device Pin** field. - Ensure the password is secure and easy for authorized personnel to remember. 5. **Save Your Changes:** - Click the **Save** button to confirm the new password. ### Important Notes - The password is only required to access the **settings on the kiosk**. Visitors do not need this password to sign in or out. - The new password will immediately replace the default password (**23232323**) and will be required for accessing the kiosk settings. - Make sure to communicate the updated password to relevant staff members who may need it. - If you forget the password, contact your administrator or Advanced Entry support for assistance. By setting a customized password, you enhance the security of your facility's kiosk while maintaining ease of access for authorized users. ### FAQs 1. **Why is the default password set to 23232323?** - The default password is provided for initial setup and convenience. Facilities can change it if they prefer to use a more secure or personalized password. 2. **Do visitors need the password to use the kiosk?** - No, the password is only required to access and manage the kiosk settings. Visitors can sign in and out without it. 3. **What should I do if I forget the customized password?** - If you forget the password, contact your administrator or reach out to Advanced Entry support for assistance in resetting it.   - [Getting Started](https://support.advancedentry.com/getting-started?hsLang=en#main-content) - [Onboarding](https://support.advancedentry.com/getting-started?hsLang=en#onboarding) - [Quick Start](https://support.advancedentry.com/getting-started?hsLang=en#quick-start) - [Kiosk Setup & Usage](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#main-content) - [Basic Settings](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#basic-settings) - [Visitor Management](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#visitor-management) - [Interaction & Accessibility](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#interaction-accessibility) - [Branding](https://support.advancedentry.com/kiosk-setup-usage?hsLang=en#branding) - [Printing & Badges](https://support.advancedentry.com/printing-badges?hsLang=en#main-content) - [Printer Basics](https://support.advancedentry.com/printing-badges?hsLang=en#printer-basics) - [Printer Management](https://support.advancedentry.com/printing-badges?hsLang=en#printer-management) - [Printer Models](https://support.advancedentry.com/printing-badges?hsLang=en#printer-models) - [Portal & Online Management](https://support.advancedentry.com/portal-online-management?hsLang=en#main-content) - [User & Permissions](https://support.advancedentry.com/portal-online-management?hsLang=en#user-permissions) - [Visitor Data & Alerts](https://support.advancedentry.com/portal-online-management?hsLang=en#visitor-data-alerts) - [Visitor Tracing](https://support.advancedentry.com/visitor-tracing?hsLang=en#main-content) - [Tracking & Reports](https://support.advancedentry.com/visitor-tracing?hsLang=en#tracking-reports) - [Pre-Registration & Documents](https://support.advancedentry.com/visitor-tracing?hsLang=en#pre-registration-documents) - [Health Compliance](https://support.advancedentry.com/health-compliance?hsLang=en#main-content) - [Health Screening](https://support.advancedentry.com/health-compliance?hsLang=en#health-screening) - [Forms & Notifications](https://support.advancedentry.com/health-compliance?hsLang=en#forms-notifications) - [Security & Access](https://support.advancedentry.com/security-access?hsLang=en#main-content) - [Access Control](https://support.advancedentry.com/security-access?hsLang=en#access-control) - [Identity Verification](https://support.advancedentry.com/security-access?hsLang=en#identity-verification) - [Data Storage](https://support.advancedentry.com/security-access?hsLang=en#data-storage) - [Communications & Feedback](https://support.advancedentry.com/communications-feedback?hsLang=en#main-content) - [Visitor Messaging](https://support.advancedentry.com/communications-feedback?hsLang=en#visitor-messaging) - [Feedback & Reporting](https://support.advancedentry.com/communications-feedback?hsLang=en#feedback-reporting) - [Language Support](https://support.advancedentry.com/communications-feedback?hsLang=en#language-support) - [Reputation Management](https://support.advancedentry.com/reputation-management?hsLang=en) - [Integrations](https://support.advancedentry.com/integrations?hsLang=en) [![Chill listening crop-3](https://support.advancedentry.com/hs-fs/hubfs/Logo_Primary_RGB%20(1).png?width=80&height=24&name=Logo_Primary_RGB%20(1).png "Chill listening crop-3")](https://advancedentry.com/) Copyright © 2026, Advanced Entry