1. Help Center
  2. Setting Up Your Kiosk

Merge Visitor Registry Based on Matching Information

Our system automatically merges visitor profiles when first name, last name, phone number, or date of birth match, ensuring only one registry profile per visitor.

To improve data accuracy and streamline visitor management, our system will automatically merge visitor registries if the first name, last name, phone number, or date of birth match. This feature helps ensure that only one registry profile exists for each visitor, combining all past and future visit data into a single profile. This simplifies tracking and eliminates duplicate profiles.

Additionally, a manual option to merge visitor profiles is available directly within the registry profile, allowing you to merge profiles if necessary.

FAQs:

  1. How does the system automatically merge visitor profiles?
    The system merges visitor profiles when the first name, last name, phone number, or date of birth match an existing registry profile, consolidating all data into one unified profile.

  2. What happens after the system merges two profiles?
    Once profiles are merged, all visit data is combined into one profile. The next time the visitor arrives, only one registry profile will appear, ensuring streamlined check-ins and accurate tracking.

  3. Can I manually merge visitor profiles?
    Yes, you have the option to manually merge visitor profiles directly within the registry profile if necessary. This allows you to merge profiles even if they don't automatically match the criteria.

  4. Can I review or override a merged profile?
    If needed, you can review and make adjustments to a merged profile. For further assistance, please reach out to customer support.