How Family Members Can Receive Notifications When Their Loved One Gets a Visitor

A guide to setting up notifications for family members when a resident receives a visitor.

Family members can receive notifications whenever their loved one has a visitor. Follow these steps to set up email or SMS notifications for family members:

1. Navigate to the Resident’s Profile:
   Open the resident's profile from the visitor portal.

2. Add Family Member Contact Information:
   In the profile, you’ll have the option to add the email or phone number (for SMS) of any family member or contact person.

3. Set Up Notifications:
   Once the contact information is added, the family member will be notified every time a person checks in on the kiosk and selects that they are visiting the resident.

FAQs:

1. Can I add multiple family members for notifications?
   Yes, you can add multiple family members or contacts to receive notifications for the same resident.

2. How do family members receive the notification?
   Notifications are sent via either email or SMS, depending on the contact information provided for the family member.

3. Can I limit notifications to specific visitors?
   No, family members will be notified for all visitors who check in and select that they are visiting the resident.