A Guide for new customers
Congratulations on choosing Advanced Entry as your visitor management system! We are excited to have you onboard and are committed to providing you with a seamless experience.Scheduling Your Onboarding Meeting
To get started, please schedule an onboarding meeting with us at a time that works best for you. During this meeting, we will review the features and settings of your device and answer any questions you may have.
Device Setup Overview
Here is a brief overview of the setup process for your device:
- The kiosk requires 1 outlets and 1 Cat 5 cable for connectivity. Please note that we do not recommend using WIFI for this connection. However, the system will work with a strong signal.
- You will receive an email from send@advancedentry.com to create a password for accessing the portal. Your username will be your email address.
- Your IT department may need to whitelist several domains to get the kiosk to work.
- The device pin is 23232323.
Additional Support and Resources
- If you have any questions or concerns, please do not hesitate to reach out to us at customersupport@advancedentry.com at any time.
- To purchase additional labels for the laser printer, you can use this link for the Advanced Entry printer. For instructions on how to insert more labels in the Advanced Entry printer, click here, and for troubleshooting, click here.